What type of communication should nurses avoid during patient interaction?

Closed and directive communication is a type of interaction that nurses should avoid during patient care. This communication style tends to restrict the exchange of information and may create a barrier between the nurse and the patient. When nurses use closed and directive questions, they typically elicit specific, limited responses, restricting the patient's opportunity to fully express their thoughts, feelings, and concerns.

In nursing practice, effective communication is fundamental to establishing rapport, trusting relationships, and providing patient-centered care. The other types of communication listed encourage open dialogue, support, and an empathetic approach, which fosters a more comprehensive understanding of the patient’s experiences and needs. Open-ended questions promote discussion, supportive and empathetic communication validates the patient’s feelings, and reflective listening techniques help ensure that patients feel heard and understood. Therefore, utilizing styles that support open communication is essential for effective nursing practice.